Professional Development Books for Library StaffUnpublished

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Data-Driven Decisions: A Practical Toolkit for Library and Information Professionals is a simple, jargon-free guide to using data for decision making in library services. The book walks readers step-by-step through each stage of implementing, reviewing and embedding data-driven decisions...

As part of the profession's ongoing EDISJ efforts to redress librarianship's problematic past, practitioners from across the field are questioning long-held library authorities and standards. They're undertaking a critical and rigorous re-examination of so-called "best" practices and the...

Homelessness is a perennial topic of concern at libraries. In fact, staff at public libraries interact with almost as many homeless individuals as staff at shelters do. Empathy and understanding, along with specific actionable advice that's drawn from experience, makes all the difference in...

Perfect for book lovers, this is a fascinating exploration of the history of libraries and the people who built them, from the ancient world to the digital age.   Famed across the known world, jealously guarded by private collectors, built up over...

For over 22 years, Steve Albrecht has trained thousands of library employees around the country on the dos and don'ts of handling challenging, entitled, eccentric, demanding, harassing, or even threatening patrons. His articles, blogs, podcasts, and keynote speeches have helped empower equip...