THE INSTANT NEW YORK TIMES BESTSELLER From communication expert Jefferson Fisher, the definitive book on making your next conversation the one that changes everything No matter who you're talking to, The Next Conversation gives you immediately...

NEW YORK TIMES BESTSELLER * From the author of The Power of Habit, a fascinating exploration of what makes conversations work--and how we can all learn to be supercommunicators at work and in life "A winning combination of stories, studies, and guidance that might...

Updated for the first time in more than forty years, Dale Carnegie's timeless bestseller How to Win Friends and Influence People--a classic that has improved and transformed the personal and professional lives of millions. This new edition of the most influential self-help...

The email reply that shows up a week later. The ambiguous text-message. The ellipsis that seemingly has no meaning. Is it any wonder workplace communication takes us so much time and effort to figure out, and that we've lost our innate human capacity to build trust and connection with our colleagues...

AN UP-TO-THE -MINUTE ADAPTATI ON OF DALE CARNEGIE 'S TI MELE SS PRESCRIPTI ONS FOR THE DIGITAL AGE DALE CARNEGIE's commonsense approach to communicating has endured for a century, touching millions and millions of readers. The only diploma that hangs in Warren Buffett's office is his...

Your happiness and your success depend on your working relationships The people you manage. How well you work with your boss. The way collaboration happens with colleagues and peers. How you connect with important prospects and key clients. But the hard truth is...

A guide to personal and professional empowerment through civility and social skills, written by two White House Social Secretaries who offer an important fundamental message--everyone is important and everyone deserves to be treated well. Former White House social secretaries Lea Berman...

It's no secret that the art of effective communication is on the decline.  Between the rise of technology and the increasingly erosive political landscape, Americans feel less connected and more divided than ever. In an incredibly timely and insightful book, NPR veteran Celeste...