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THE INSTANT NEW YORK TIMES BESTSELLER From communication expert Jefferson Fisher, the definitive book on making your next conversation the one that changes everything No matter who you're talking to, The Next Conversation gives you immediately...

NEW YORK TIMES BESTSELLER * From the author of The Power of Habit, a fascinating exploration of what makes conversations work--and how we can all learn to be supercommunicators at work and in life "A winning combination of stories, studies, and guidance that might...

How to Win Friends and Influence People' is one of the first best-selling self-help books ever published. Just after publishing, it quickly exploded into an overnight success, eventually selling more than 15 million copies worldwide, and pioneering an entire genre of self-help and personal success...

Foreword by Academy Award-winner Mahershala Ali "A comprehensive masterpiece. . . . Throughout the course of my life, I have struggled to be heard. With Denise's insightful tutelage and easy-to-apply techniques, I have not only manage to find my voice, but to powerfully express myself so...

The email reply that shows up a week later. The ambiguous text-message. The ellipsis that seemingly has no meaning. Is it any wonder workplace communication takes us so much time and effort to figure out, and that we've lost our innate human capacity to build trust and connection with our colleagues...

A guide to personal and professional empowerment through civility and social skills, written by two White House Social Secretaries who offer an important fundamental message--everyone is important and everyone deserves to be treated well. Former White House social secretaries Lea Berman...

Do you ever think you're the only one making any sense? Or tried to reason with your partner with disastrous results? Do long, rambling answers drive you crazy? Or does your colleague's abrasive manner rub you the wrong way? You are not alone. After a disastrous meeting with a...

It's no secret that the art of effective communication is on the decline.  Between the rise of technology and the increasingly erosive political landscape, Americans feel less connected and more divided than ever. In an incredibly timely and insightful book, NPR veteran Celeste...