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THE INSTANT NEW YORK TIMES BESTSELLER From communication expert Jefferson Fisher, the definitive book on making your next conversation the one that changes everything No matter who you're talking to, The Next Conversation gives you immediately...

NEW YORK TIMES BESTSELLER * From the author of The Power of Habit, a fascinating exploration of what makes conversations work--and how we can all learn to be supercommunicators at work and in life "A winning combination of stories, studies, and guidance that might...

Dale Carnegie no nos defrauda cuando nos enseña como se puede hacer amigos e influir sobre otros. Así podemos progresar en la vida, con el arte del "don de gentes".  "El único propósito de este libro es ayudar al lector a que descubra, desarrolle y aproveche esos poderes...

The email reply that shows up a week later. The ambiguous text-message. The ellipsis that seemingly has no meaning. Is it any wonder workplace communication takes us so much time and effort to figure out, and that we've lost our innate human capacity to build trust and connection with our colleagues...

Do you ever think you're the only one making any sense? Or tried to reason with your partner with disastrous results? Do long, rambling answers drive you crazy? Or does your colleague's abrasive manner rub you the wrong way? You are not alone. After a disastrous meeting with a...

It's no secret that the art of effective communication is on the decline.  Between the rise of technology and the increasingly erosive political landscape, Americans feel less connected and more divided than ever. In an incredibly timely and insightful book, NPR veteran Celeste...